Shipping & Delivery Policy

At Claire Montréal Boutique, we aim to deliver your order as quickly and accurately as possible. Below you’ll find our shipping and delivery terms.

Contact: info@clairemontrealboutique.com

1) Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order ships, you will receive a shipping confirmation email with tracking details (where available).

2) Estimated Delivery Time

The average shipping time is 10–14 business days, depending on your location and carrier conditions.

Please note:

  • Delivery estimates are not guarantees.

  • Delays may occur due to peak periods, weather, carrier disruptions, or customs processing.

3) Shipping Method & Origin

Some orders may ship directly from our fulfillment partners/suppliers, which may be located outside Canada (including China). This helps us offer a broader product selection.

Because shipments may originate internationally:

  • Customs duties, taxes, or import fees may apply depending on the destination country/region and local regulations.

  • Any such charges are typically assessed by local authorities and are the customer’s responsibility, unless explicitly stated otherwise at checkout.

4) Shipping Costs

Shipping costs are displayed at checkout and may vary based on:

  • Package weight/size

  • Destination

  • Selected shipping option (if multiple options are available)

5) Delivery Responsibility & Address Accuracy

  • If tracking indicates the package has been delivered to the address provided at checkout, responsibility for receipt lies with the customer.

  • Please verify your shipping address carefully before submitting your order.

  • Address errors should be reported within 24 hours of placing the order. After this period, changes may not be possible if the order is already being processed.

We are not responsible for delivery issues caused by incorrect address information provided by the customer.

6) Questions

For any shipping or delivery questions, contact:

Claire Montréal Boutique
Email: info@clairemontrealboutique.com