Privacy Policy

This Privacy Policy applies to the services of Claire Montréal Boutique. We respect your privacy and are committed to protecting the personal information you share with us. If you have any questions about this Privacy Policy or how we handle your information, you can contact us at info@clairemontrealboutique.com.

1) Information We Collect

We may collect personal information that you provide when you place an order, create an account, contact us, or otherwise interact with our store. This may include:

  • Full name

  • Shipping and billing details (such as city, province/state, postal/ZIP code)

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers; we do not store full payment card details)

  • IP address and device information

  • Website activity and browsing behaviour on our store (e.g., pages viewed, items added to cart)

2) Why We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders (including payment processing and delivery)

  • To provide customer service and support

  • To send order-related updates and service communications (such as confirmations, shipping updates, or important notices)

  • To improve our website, products, and customer experience

  • To help prevent fraud and protect our store and customers

3) Sharing Your Information With Third Parties

We only share personal information when it is necessary to provide our services, for example with:

  • Payment providers (to process transactions)

  • Shipping and logistics partners (to deliver your order)

  • Service providers that help us operate our store and improve performance (e.g., website analytics or email service tools)

We may also disclose information if required to comply with applicable laws, regulations, legal processes, or lawful requests.

4) Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including for legal, accounting, or reporting requirements.

5) Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core website functionality

  • Remember preferences and improve user experience

  • Analyze traffic and site usage

  • Support marketing and advertising activities

You can manage cookie preferences through your browser settings. Disabling certain cookies may impact site functionality.

6) Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (where applicable)

  • Object to or restrict certain processing activities

  • Request data portability in certain circumstances

To exercise any of these rights, please contact us at info@clairemontrealboutique.com. We may need to verify your identity before processing your request.

7) Contact

If you have questions or concerns about this Privacy Policy, please contact:

Claire Montréal Boutique
Email: info@clairemontrealboutique.com